At Make a Rezzy, we know how important it is to ensure your tables and events are filled while minimising the impact of no-shows. That's why we're excited to introduce our new payment and deposit feature! Now, you can easily take payments or deposits from customers when they make a booking, giving you peace of mind and ensuring you're compensated for your time.
How It Works
Our new payment feature is designed to be flexible and easy to use, whether you're managing standard restaurant reservations or hosting events and experiences. Here's how it works:
For Restaurant Bookings
You can choose to require a deposit per person when the number of guests exceeds a certain threshold set by you. For example, you can require a £10 deposit per person for bookings of 6 or more guests.
This is perfect for larger group bookings, where no-shows can have a larger financial impact. By requiring a deposit, you can ensure that customers are committed to their booking and reduce the risk of no-shows.
For Events and Experiences
When creating events and experiences, you can choose to take deposits or full payments upfront. This ensures commitment from attendees and helps you plan better for the event.
Why Use Payments and Deposits?
Let's suppose you run a busy restaurant and a party of 10 has made a reservation during your peak hours. You ask your team to arrange the seating to accommodate your guests and even turn down walk-in customers to make room for this reservation.
The reservation time comes along. But then, no-show.
This is a common horror story that many restaurants experience and this was in fact the key driver behind providing this feature. Once again, this is another feature we've developed after listening to restaurants.
Here are some of the ways you can benefit from requiring a small deposit or full payment:
- Reduce No-Shows: Customers are more likely to honour bookings when they've made a financial commitment - even if that commitment is small.
- Secure Revenue: Get compensated for your time and resources, even if a guest cancels.
- Simplify Event Planning: For events, upfront payments can ensure accurate attendee numbers and smooth preparation.
Flexible and Easy Setup
Setting up payments is quick and customisable right from your business dashboard.
Deposit Setup for Restaurant Bookings
Right from your dashboard, you'll be able to access the "Deposit Setup" section. Click on the edit button and set your deposit amount and the number of guests required to trigger the deposit.
Payment Setup for Events and Experiences
When creating an event or experience, you'll have the option to require a deposit or full payment (or leave it as "pay on arrival"). Simply set the the payment type whether it's a deposit, full payment or pay on arrival.
If you have selected deposit or full payment, you'll be able to set the amount required per person either as a deposit or full payment.
Benefits for Your Business
We believe that this feature will help you run your business more smoothly and efficiently. By requiring a small deposit or full payment, you can reduce the impact of no-shows and secure revenue for your business.
There is no additional cost to use this feature. You'll only pay the standard £1 per cover whenever we help you fill a table or event.
With this feature, Make a Rezzy continues to prioritise simplicity, honest, transparent pricing and a commitment to helping you run your business more effectively.
With this new feature, you can benefit from:
- Improved Cash Flow: Secure revenue upfront and reduce the impact of no-shows.
- Less Stress: Reduce the risk of no-shows and focus on providing a great experience for your guests.
Ready to Get Started?
If you're already using Make a Rezzy, activating the payment and deposit feature is as easy as updating your settings. If you're new to Make a Rezzy, now is the perfect time to join and start securing your bookings today!
Don't let the fear of no-shows hold you back. With Make a Rezzy's new payment and deposit feature, you can look forward to more secure bookings, decreased no-shows and improved revenue.
Start taking deposits and payments today and watch your reservations thrive!
Visit Make a Rezzy to learn more or sign up now!