Support & FAQ
Make a Rezzy Support
Get help with onboarding, bookings, floor plans, walk-ins, billing, and daily operations. If you're stuck, we'll get you sorted.
Contact Support
Quick Checks
Try these quick checks - they solve most common issues:
- Confirm you're on the latest app version.
- Check your internet connection (Wi-Fi or mobile data).
- Force close and reopen the app.
- If tables look wrong, refresh the floor plan view.
Frequently Asked Questions
How do I get started with Make a Rezzy?
You can get started by signing up on our website for a free trial (no credit card required) or contacting our sales team for a demo.
Can I manage walk-ins?
Yes — Make a Rezzy lets you add walk-ins, and update tables in real time from the app.
Does Make a Rezzy work on tablets and phones?
Yes — the app is designed for tablets and mobile devices so hosts and managers can run the floor anywhere.
Do I own my guest data?
Yes — your restaurant fully owns your guest and booking data. We never sell or share your data.
Can you help migrate from another system?
Yes — we can help you move from OpenTable, ResDiary, TheFork, and other systems.
Can I see all the bookings in a calendar view?
Yes — Make a Rezzy includes a calendar view to see all bookings at a glance.
Is there a setup fee?
No — there are no setup fees. We help you get started for free.
Is there a contract?
No — there are no contracts. You can cancel anytime.
Can I see a floor plan view?
Yes — Make a Rezzy includes a floor plan view to help hosts manage tables efficiently.
Can I customise the booking widget?
Yes — you can customise the booking widget to match your restaurant's branding and website design.
Helpful Resources
For Restaurants
Product overview for restaurant owners & managers
Pricing
Plans and what's included
Features
Detailed feature list and capabilities
About Make a Rezzy
Make a Rezzy is a restaurant reservation and management platform built to give restaurants control over bookings, guest data, and front-of-house operations — without the marketplace model.
Company: Make a Rezzy Ltd.
Support location: United Kingdom, United States