Support & FAQ
Make a Rezzy Support
Get help with onboarding, bookings, floor plans, walk-ins, billing, and daily operations. If you're stuck, we'll get you sorted.
Contact Support
Quick Checks
Try these quick checks - they solve most common issues:
- Confirm you're on the latest app version.
- Check your internet connection (Wi-Fi or mobile data).
- Force close and reopen the app.
- If tables look wrong, refresh the floor plan view.
Frequently Asked Questions
How do I get started with Make a Rezzy?
You can get started by signing up on our website for a free trial (no credit card required) or contacting our sales team for a demo.
Can I manage walk-ins?
Yes — Make a Rezzy lets you add walk-ins, and update tables in real time from the app.
Does Make a Rezzy work on tablets and phones?
Yes — the app is designed for tablets and mobile devices so hosts and managers can run the floor anywhere.
Do I own my guest data?
Yes — your restaurant fully owns your guest and booking data. We never sell or share your data.
Can you help migrate from another system?
Yes — we can help you move from OpenTable, ResDiary, TheFork, and other systems.
Can I see all the bookings in a calendar view?
Yes — Make a Rezzy includes a calendar view to see all bookings at a glance.
Is there a setup fee?
No — there are no setup fees. We help you get started for free.
Is there a contract?
No — there are no contracts. You can cancel anytime.
Can I see a floor plan view?
Yes — Make a Rezzy includes a floor plan view to help hosts manage tables efficiently.
Can I customise the booking widget?
Yes — customise the booking widget and your landing page to match your brand, then embed it on your own site (WordPress, Squarespace, Wix, Webflow, Shopify or plain HTML).
Helpful Resources
For Restaurants
Product overview for restaurant owners & managers
Pricing
Plans and what's included
Features
Detailed feature list and capabilities
About Make a Rezzy
Make a Rezzy is a restaurant reservation and management platform built to give restaurants control over bookings, guest data, and front-of-house operations — without the marketplace model.
Company: Make a Rezzy Ltd.
Support location: Worldwide