The right email at the right moment
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Confirmed, straight away
The moment you confirm a booking, your guest has their date, time, party size and requests in their inbox, with a button to view their booking.
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Reminded the day before
Each guest gets a friendly reminder about a day ahead, with their details and a button to manage the booking if plans have changed.
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Cancelled, and the table's free
If a booking is cancelled, the guest is told straight away and the table is open again for someone else to book.
Your guests informed, your team free
Every email goes out automatically, so nobody on your team has to write, send or chase a thing. Guests know exactly when they're booked, and your team stay on the floor.
After the visit, a thank-you with a link to leave a review helps your best evenings bring in the reviews that bring in the next guests.
- Ready from day one
- Confirmations and reminders are switched on for you, with nothing to set up.
- Everything a guest needs
- Date, time, party size, name and requests, plus a button to view or manage the booking.
- Classes and appointments too
- Guests booking a service get the same emails, worded for their booking.
Questions about guest emails
Do guests get a confirmation email?
Yes. The moment you confirm a booking, your guest receives an email with the date, time, number of guests and any requests, and a button to view their booking.
Are guests reminded before their booking?
Yes. Each guest gets a reminder about a day before, with their booking details and a button to manage it if plans have changed. It is switched on for you, with nothing to set up.
What happens when a booking is cancelled?
The guest is emailed to let them know, your team is told, and the table is free again straight away for someone else to book.
Are the emails sent for me?
Yes. Every email goes out automatically, so your team doesn't have to write, send or chase anything.
Do the emails work for classes and appointments?
Yes. Guests who book a class or an appointment get the same emails, worded for their booking.
Do guests get asked for a review?
Yes. A day or two after the visit, guests are sent a thank-you with a link to leave a review.
What else Make a Rezzy does
- Booking diary The day's bookings at a glance
- Table management Floor plans and table assignment
- Booking widget Bookings on your own website
- Guest CRM A profile for every guest
- Email marketing Campaigns to guests who opted in
- Deposits and no-shows Deposits with automatic refunds
- Events and ticketing Tickets and prepaid set menus
- Restaurant advertising Google ads, measured in covers
See it working for your restaurant
Tell us about your restaurant and we'll show you how guest emails keep every booking on track.
See every feature.