A restaurant pre-shift brief, ready before the doors open

Walk into every service knowing who's coming. Your regulars, first-timers, allergies and special occasions sit on one screen, built from your bookings, so your team starts the shift prepared instead of guessing.

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Look for

An example brief, to show how it reads.

Start every service one step ahead

  • Greet your regulars like regulars

    See at a glance who is a first-timer and who has been in before, with the tags you give your VIPs, so every guest gets the welcome they deserve.

  • Keep the kitchen aware of allergies

    Dietary needs are flagged clearly beside each booking, so the kitchen knows before the first order arrives and nobody has to ask twice.

  • Make the occasion count

    A birthday, an anniversary or a quiet table: every request sits with the booking, so your team can make that evening special.

A brief that writes itself

Nothing to type up, print or pin to the wall. The brief is built from the bookings and guest details you already have, and lists your guests in the order the service will unfold.

A few numbers at the top show how busy the evening will be and how much special attention it needs at a glance.

Ready when you are
Open it before service and everything is already there, with nothing to set up.
Plan tomorrow tonight
Move to any day and get tomorrow's lunch ready the night before.
On every device
Read it at the host stand on the web, or on your phone in the mobile app.

Questions about the pre-shift brief

What is a pre-shift brief?

A single screen that shows everyone booked for a service before the doors open: who they are, how often they have visited, what the kitchen needs to know and what they have asked for.

Does my team have to write the brief?

No. It is built for you from your bookings and guest profiles, so there is nothing to type up or print before service.

Will my team see allergies and dietary needs?

Yes. Dietary needs from the guest's profile are flagged clearly beside their booking, so the team sees them without opening anything.

Can I see who the regulars are?

Yes. Each guest is marked as a first visit or a returning guest, with returning guests highlighted, alongside any tags such as VIP.

Can I look at tomorrow's service tonight?

Yes. Move to any day to prepare ahead, for example to get tomorrow's lunch ready the night before.

Can my team read it on their phones?

Yes. The brief is available on all devices including the web and the Make a Rezzy Manager app, so your team can read it on the go or at the host stand.

What else Make a Rezzy does

See it working for your restaurant

Tell us how you brief your team before service and we'll show you how the pre-shift brief fits in.

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