From a great evening to a great reputation
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Asked at the right moment
Guests who dine with you get a friendly email soon after their visit, with one button to leave a review. It goes out by itself, so there's nothing for your team to send.
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Ratings that bring in new guests
Your star average and review count sit at the top of your public restaurant page, with the latest reviews just below, right where guests are deciding where to book.
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Replies in moments
New reviews reach your phone with a notification. Reply there and then, and your answer appears under the review for every future guest to read.
A reputation that builds itself
Most guests enjoy their evening and never think to say so. A well-timed invitation turns happy visits into the reviews that bring in your next guests, night after night.
Every review is tied to a real booking, so what people read about you comes from guests who really sat at your tables.
- Nothing to chase
- Invitations go out automatically after each visit, so your team can stay on the floor.
- First to know
- New reviews land in your app inbox with a notification, so you can say thank you while it's fresh.
- Your voice, on your page
- Thank a happy guest or put things right in public, in your own words, from your phone.
Questions about restaurant reviews
How do I get more reviews?
Guests who dine with you are invited by email, soon after their visit, with a single button to leave a review. It happens automatically, so there is nothing for your team to send.
When are guests asked for a review?
Roughly a day or two after their visit, at a sensible time of day rather than in the middle of the night.
Where do my ratings show?
Your star average and number of reviews sit at the top of your public restaurant page, with the latest reviews further down and a full list of every review.
Can I reply to reviews?
Yes. New reviews arrive in the mobile app with a notification, and owners and admins can reply right there. Your reply appears under the review on your public page.
Are reviews from real guests?
Reviews are tied to a real booking. Guests sign in with the email on their booking to leave one, so every review comes from someone who booked with you.
What if a review breaks the rules?
Tell us and we will look into it. Reviews that are fake, abusive or off-topic are taken down.
What else Make a Rezzy does
- Booking diary The day's bookings at a glance
- Table management Floor plans and table assignment
- Booking widget Bookings on your own website
- Guest CRM A profile for every guest
- Email marketing Campaigns to guests who opted in
- Deposits and no-shows Deposits with automatic refunds
- Events and ticketing Tickets and prepaid set menus
- Restaurant advertising Google ads, measured in covers
See it working for your restaurant
Tell us about your restaurant and we'll show you how reviews can bring more guests to your door.
See every feature.