Help centre
Bookings
Everything about taking, editing, and managing bookings.
How bookings work
Where bookings come from, the statuses they move through, and what happens behind the scenes.
Taking a booking by phone
Add a booking manually when a guest rings the restaurant.
Modifying a booking
Change the date, time, party size, or table for an existing booking.
Cancellations and no-shows
Mark bookings as cancelled or no-show, and what each status means for your reports.
Web only
Deposits and refunds
How deposits are taken when a guest books, and how to process a refund.