See also: The restaurant booking diary
Help centre
Bookings
Everything about taking, editing, and managing bookings.
How bookings work
Where bookings come from, the statuses they move through, and what happens behind the scenes.
Taking a booking by phone
Add a booking manually when a guest rings the restaurant.
Modifying a booking
Change the date, time, party size, or table for an existing booking.
Cancellations and no-shows
Mark bookings as cancelled or no-show, and what each status means for your reports.
Web only
Deposits and refunds
How deposits are taken when a guest books, and how to process a refund.
Web only
The pre-shift brief
See who is booked for a service at a glance — visit history, dietary needs, tags, and requests — before you open the doors.