Help centre
Guests
Keep a record of your guests, their visit history, preferences, and any notes your team needs.
Guest profiles
The visit history, stats, reviews, and details Make a Rezzy keeps for each guest, and where to find them.
Web only
Tags
Label guests and individual visits with a shared set of tags — a VIP regular, a birthday booking, a no-show risk.
Notes, dietary, and seating
How to flag dietary requirements, capture seating preferences, and leave free-text notes for your team.
Returning guests and merging
How Make a Rezzy matches a booking to an existing guest, and how to merge two profiles that belong to the same person.
Web only
Finding and exporting guests
Filter the guest list, save a filter as a segment to reuse, and export your guests to a spreadsheet.
Web only
Marketing consent
How guests opt in to marketing email when they book, and where their consent is recorded for you to see.